Your full IT department.
Without the overhead.
Compliance-ready, proactively monitored, and backed by a dedicated technician who knows your business, all under one predictable monthly rate. So the CFO can go back to being a CFO.
The six pillars of
great managed IT.
These aren't just features, they're the commitments we make to every Cybertek client from day one.
Proactive, Not Reactive
We monitor your systems around the clock and address issues before they interrupt your workday. Most problems are resolved before you ever notice them.
Direct Local Support
Real technicians based in Winner, SD, not a call center, not a ticketing queue. You reach people who know you, and they respond with urgency.
Best-in-Class Security
Endpoint protection, patch management, employee training, and layered defenses, continuously updated as threats evolve.
Strategic Alignment
Quarterly Technology Business Reviews with a dedicated vCIO. We map your technology to your business goals, not just keep the lights on.
Guaranteed Response Times
We commit to response times in writing. No ticket black holes, no chasing updates.
Predictable Flat-Rate Pricing
One monthly bill. No surprise invoices, no hourly nickel-and-diming. Budget with confidence.
One plan. No hidden extras.
Every Cybertek Managed IT client gets the full stack: monitoring, security, support, documentation, and strategy. Nothing is an upsell.
Remote Monitoring & Management
Silent background agents watching your systems 24/7. Patch deployment, health checks, alerting, automated and continuous.
Helpdesk Support
Direct line to your dedicated tech for day-to-day issues. Phone, email, remote, however your team needs help.
Endpoint Security & Antivirus
Enterprise-grade protection on every workstation and server. Constantly updated against new threat signatures.
Patch Management
OS and software updates applied on a regular schedule. Vulnerabilities closed before attackers can exploit them.
Network Documentation
A complete, up-to-date map of your environment: hardware inventory, software licenses, network topology, credentials vault.
Employee Security Training
Your team is your first line of defense. Regular training to recognize phishing, social engineering, and common threats.
Quarterly Technology Business Review
A structured 30 to 45 minute session with your vCIO to review performance, address risks, and align your tech roadmap to your goals.
Vendor Management
We coordinate with your ISP, software vendors, and hardware suppliers, so you don't have to play middleman when things break.
Build your plan.
See your price.
Monitoring, support, and compliance-grade protection, billed simply per user. Set your numbers below for a live estimate, then compare it to hiring in-house.
Estimate your monthly cost
Plan
$130 / user / month
Microsoft 365 Licensing
Microsoft 365 Business Premium licensing is included in the price.
Users
Each user covers up to 2 devices
On-site networks
Network monitoring · $175 / site / mo
Servers
Server monitoring · $225 / server / mo
Estimate only. Final pricing is confirmed on a brief scoping call.
What's in each plan
Three tiers, escalating protection
Tap a plan to price it in the calculator above. Each tier builds on the one before it.
Essentials
✓ SelectedThe monitoring and maintenance fundamentals for small teams.
ManagedPro
✓ SelectedProactive, fully managed IT and a real security baseline. Most popular.
Everything in Essentials, plus:
Fortress
✓ SelectedCompliance-grade security for regulated, security-first organizations.
Everything in ManagedPro, plus:
Not sure which fits? We'll right-size it on a 30-minute call.
Book a call →One hire, or a whole team?
A single full-time T2/T3 technician costs far more than their salary, and you still get one person, with one skill set, who sleeps, takes vacation, and calls in sick.
Hire in-house
One full-time T2/T3 technician
One person · one skill set · 40 hours a week.
With Cybertek
ManagedPro, a whole team, on call
In-house figures are typical fully-loaded estimates for one mid-to-senior (T2/T3) technician based on South Dakota wages (~$70K base; Sioux Falls market); actual costs vary by employer. Cybertek figure reflects your selections above.
Don't take our word for it.
Ask ChatGPT.
Have an AI explain these plans in plain English (what the tiers, M365 licensing, and EDR actually mean) then judge how Cybertek stacks up against other MSPs. We'll let the answer speak for itself.
* Prices shown are starting estimates and are finalized after a brief scoping call. Volume and multi-year terms available.
Your vCIO,
every quarter.
Four times a year, we sit down with your leadership to review performance, surface compliance risks, and align your technology investments to where your business is heading, not where it was.
Most organizations don't have a CTO or IT Director. Cybertek's TBR fills that gap, giving every client executive-level technology guidance without the executive-level salary.
90 minutes.
No commitment.
No pressure.
Book a discovery call and we'll walk through your current setup, identify where you're exposed, and show you exactly what Cybertek looks like for a business like yours.